WHAT WE DO...

FACILITATION, COACHING, APPLICATION and METRICS

The core business focus of Integrated Selling Strategies is the assessment, training, implementation and mentoring of sales and service methodologies and skills to enhance business development and account retention.

Our most successful client engagements are those where the customer partners and collaborates to change sales behaviours and culture.
Our business model is to engage with our clients over the long term by understanding their business and adding value.   We leverage a worldwide distribution network allowing us to draw on resources to support Africa wide engagements.
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HOW WE DO IT...


SALES SKILLS & METHODOLOGies

coaching &    ENablement

                  metrics                  


customer  service skills

View Our Programs & Workshops
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sales skills & methodology

*Prospecting and qualifying potential clients

*Customer focused communication

*Meeting preparation and planning

*Managing resistance and indifference

*Strategic questioning

*Managing complex sales

*Solution selling

*Understanding the buyers, their motives and processes

*Managing and maintaining relationships

*Strategic account management

*Tactical negotiation

*Positive selling behaviors

*Effective presentation skills

*Closing effectively

coaching

*Formal coaching programs

*Coaching / mentoring as a service

*Coach the coach

*Train the trainer

Happy mixed race older and younger colleagues bumping fists, demonstrating team union and support. Overjoyed multiracial employees celebrating shared success, involved in teambuilding activity.
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metrics

*Leading indicators

*Lagging indicators

Customer service skills

*Professionalism

*Building loyalty and rapport

*Navigating challenges

*Cross and up selling

*Building credibility

*Defining moments

*Conversation essentials

*Transitioning service into sales

*Fundamental communication skills

*Emotional intelligence

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